These Terms of Service ("Terms") govern your use of oak77health.com and the telehealth platform offered by OAK77 LLC, doing business as Oak77 Health ("we," "us," or "our"). By using our website or services, you agree to these Terms.
1. The Oak77 Health platform
Oak77 Health provides the telehealth platform and patient support. Oak77 Health does not practice medicine; all diagnosis, prescribing and treatment decisions are made by independent, licensed clinicians. Prescriptions are dispensed by state-licensed U.S. pharmacies.
Oak77 Health offers a telehealth platform through which independent licensed clinicians evaluate patients for medical weight management and type 2 diabetes care and, when clinically appropriate, prescribe FDA-approved medications that are dispensed by a state-licensed U.S. pharmacy. Services are available only in states where clinicians on the platform are licensed.
2. No clinician-patient relationship until accepted
Submitting a website form or starting an assessment does not create a doctor-patient or clinician-patient relationship. That relationship begins only when a licensed clinician reviews your information and accepts you as a patient.
3. Prescriptions are at the clinician's discretion
Your clinician decides, using independent medical judgment, whether any medication is clinically appropriate. We do not promise that you will receive a prescription, a particular medication, or a particular dose. Medications are prescribed only for their FDA-approved uses.
4. Not for emergencies
Our services are not for medical emergencies. If you think you are having a medical emergency, call 911 or go to the nearest emergency room.
5. Medical disclaimer
Content on this website is for general information only and is not medical advice. It is not a substitute for an evaluation by a licensed clinician. Individual results vary. Always read the Medication Guide and Prescribing Information for any medication you are prescribed, and review our Important Safety Information.
6. Eligibility and accurate information
You must be at least 18 years old and located in a state we serve. You agree to provide complete and truthful health information and to tell your clinician about changes in your health or medications. Inaccurate information can lead to unsafe care.
7. Pharmacy and coverage
Prescriptions are dispensed by state-licensed U.S. pharmacies. Oak77 Health does not dispense medications. We can help check whether your pharmacy benefit covers a prescribed medication, but coverage decisions are made by your plan and are not promised by us.
8. SMS terms
If you opt in, Oak77 Health (OAK77 LLC) may send you text messages as described in our Privacy Policy. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive text messages is not a condition of purchase or of receiving care.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we protect health information.
10. Trademarks and non-affiliation
Wegovy®, Ozempic®, Rybelsus®, Saxenda® and Victoza® are registered trademarks of Novo Nordisk A/S. Zepbound®, Mounjaro®, Trulicity® and Foundayo™ are trademarks of Eli Lilly and Company. Oak77 Health is not affiliated with or endorsed by these manufacturers. All product names are used only to identify the FDA-approved products a clinician may prescribe.
11. Website content and acceptable use
The website and its content are owned by OAK77 LLC and protected by law. You agree not to misuse the website, interfere with its operation, or submit information that is false or belongs to someone else.
12. Limitation of liability
To the fullest extent permitted by law, OAK77 LLC is not liable for indirect, incidental, or consequential damages arising from your use of the website. Nothing in these Terms limits liability that cannot be limited under applicable law, including for professional medical services provided by independent, licensed clinicians.
13. Governing law
OAK77 LLC is a Florida limited liability company. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Miami-Dade County, Florida.
14. Changes
We may update these Terms from time to time. Changes take effect when posted on this page with a new effective date.
15. Contact
OAK77 LLC (brand name: Oak77 Health)
808 Brickell Key Drive, Suite 2905, Miami, FL 33131
Phone: (714) 665-2433
care@oak77health.com